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New Zealand Certificate in Health and Wellbeing (Support Work)

New Zealand Certificate in Health and Wellbeing (Support Work)

Level 3

Are you a people person dedicated to the care of others? Gain sought after skills in UCOL’s New Zealand Certificate in Health and Wellbeing (Support Work).

A simulated hospital environment with student nurses at UCOL
Quick info

Level: 3

Locations: HLC Levin

Duration: 22 weeks full-time
(See Course Hours & Duration for details)

HLC Levin
30 Jan 2023 - 30 Jun 2023

Domestic Fees: *
$2296.40Scholarship info

International Fees:*
Please enquire for details

Additional Fees
Compulsory course costs may apply.

* Fees are indicative only, and are inclusive of the student services levy and GST (goods and services tax). The fee shown is for one year of study.

Employers in aged residential, acute, primary and rehabilitative care need health assistants with a professional skill set.

You'll gain the skills to become a support worker in a health and wellbeing setting with the knowledge and skills to interact effectively with clients to ensure their optimum quality of life.

Students in Horowhenua can study this programme at HLC Levin.

COVID-19 Vaccination Mandate

The New Zealand Government COVID-19 Mandate Order requires some health and disability sector workers to be vaccinated. As well as that, private companies and organisations have the right to require staff to be vaccinated. Therefore, to go on placement or an internship that is a part of your programme, you must meet COVID-19 vaccination requirements.

 Course Hours & Duration

This programme runs for 22 weeks, including 2 holiday weeks.

Per week, your learning will include approximately:

Class Time
20 hrs

Lectures,tutorials and/or online recordings.
Work Time
7.5 hrs

Work experience/internship.
Study Time
7.5 hrs

Study in your own time.

You can also choose to study part-time, or possibly by paper. Talk to us about your options with this programme.

 Career & Study Outcomes

Graduates of UCOL’s New Zealand Certificate in Health and Wellbeing (Support Work) will be able to:
  • recognise and respond to signs of vulnerability and abuse
  • demonstrate ethical and professional behaviour
  • provide person-centred support to maximise independence
  • recognise and respond to change.
You may be employed in a range of roles supporting people in the community, such as disability or aged support. 

This qualification can lead to further studies in related health and wellbeing contexts, or in leadership and management, including New Zealand Certificate in Health and Wellbeing (Advanced Support).

To find out more about possible job prospects and salaries, see Ministry of Business, Innovation and Employment's Occupation Outlook for Social Workers.

 Course Information

Note: As a subsidiary of Te Pūkenga - New Zealand Institute of Skills and Technology, UCOL is committed to providing the best learning outcome for you. As part of this, all programmes are currently being reviewed to make them portable, consistent, and closely aligned with the needs of the industry. When published, this course information is correct, but the courses offered may change over time. If you have any questions call an Enrolment Advisor on 0800 468 265.

From 2023, UCOL and the programme you have enrolled in will become part of Te Pūkenga. So, if you join UCOL in 2023, you will be awarded Te Pūkenga certification. And, if you are a current learner graduating in 2023, you will be awarded a co-branded certificate.

This programme consist of 70 credits. The courses includes:

Promoting Interpersonal Communication (14 Credits)
Learn essential communication skills to interact effectively with clients, the importance of advocacy and self-advocacy, and how to recognise and respond to vulnerability.

Cultural-Legal Context of Health (20 Credits)
Learn professional and ethical behaviour; health, safety and security practices; providing support to people from different cultures, and ascertaining a person's holistic needs with regards to their health and wellbeing.

Promoting Independence (18 Credits)
Learn how to support people to use assistive equipment and move, meet their personal care needs, and provide person-centred care when supporting a person with early-stage dementia.

Maintaining a Person Centred Approach (18 Credits)
Observe and respond to changes in a person, understand the support needs of a person with physical disabilities, and learn about the implications of aging on a person's lifestyle and wellbeing, and how to provide person-centred support.

Previous Related Programmes

The New Zealand Certificate in Health and Wellbeing (Support Work) supersedes and takes the best from the following programme of study, which is no longer offered:
  • National Certificate in Health, Disability and Aged support (Core Competencies)

 Student & Staff Profiles

 Domestic Entry Requirements

NCEA Level 1 (including 10 Literacy and 10 Numeracy Credits at Level 1) or equivalent.

For applicants 20 years of age and over there are no minimum academic requirements.  

Acceptance into the programme is conditional on a student authorising UCOL to obtain a background check from the New Zealand Police Licensing and Vetting Agency. Convictions of any offence may not necessarily exclude applicants from enrolment; the decision is at the discretion of the Programme Leader.

Students are also required to complete the Health Declaration Form.

If English is not your first language, you must also demonstrate English language skills equivalent to an IELTS overall band score (academic) of 5.0 with no band score less than 5 (or equivalent including TOEFL). UCOL is a TOEFL testing centre.


For more information about NCEA Credits see UCOL's NCEA explained page.

 International Entry Requirements

In addition to the Domestic Entry Requirements, the following applies to international student applicants.

English language proficiency
International student applicants whose first language is not English must have an IELTS (or equivalent including TOEFL) score of 5 with no band score lower than 5. IELTS scores must be taken from a single IELTS Test Report Form (i.e. combining scores from more than one test is not permissible). UCOL is a TOEFL iBT testing centre. The English Proficiency test is accepted for English language entry into all UCOL programmes.

Under 20 years of age
For international applicants under 20 years of age who do not hold NCEA, International Academic Qualifications Entry Criteria apply.

 Advice & Guidance

Work experience
There are 150 work experience hours for this programme.

Students at Horowhenua Learning Centre in Levin
Programme requirements may vary. Please contact your tutor for details.

Recognition of prior learning
Applications for Recognition of Prior Learning, including Cross Credit, Credit Transfer and Assessment of Prior Learning may be made on the Recognition of Prior Learning Form where a student believes all learning outcomes for a course have already been met. Applications will be evaluated on a case-by-case basis in accordance with the UCOL Academic Statute and other relavant policies and procedures.

Application checklist
It will make the process easier if you prepare the following before you apply:

  • National Student Number (NSN) (If you don't have a NSN, you may request one from NZQA, or you can supply a verified copy of your birth certificate, passport or Whakapapa statement.)
  • Evidence of your highest level of academic achievement (and evidence of prior learning, if applicable)
  • Evidence that you meet the entry requirements of the programme
  • Check if you're eligible for additional support or a scholarship. If you're 19 years or younger, you may be eligible to enrol in one of our free Youth Transition programmes.

Note that you will need to provide any verified documents in person, via post or email (not via the online application form).


The programme is approved by the New Zealand Qualifications Authority under the provisions of the Education and Training Act 2020, and Universal College of Learning Limited, a subsidiary of Te Pūkenga is accredited to teach it.